Welcome New Patients
Your journey to better oral health starts here. We make your first visit comfortable and informative.
Your First Visit Experience
Initial Contact & Scheduling
Call us or book online. Our friendly team will gather basic information and send you new patient forms to complete before your visit.
Complete Online Forms
Fill out medical history, insurance information, and consent forms securely through our patient portal before your appointment.
Welcome & Check-in
Arrive 10 minutes early. Our reception team will welcome you, verify your information, and make you comfortable in our waiting area.
Comprehensive Examination
90-minute appointment includes full exam, digital X-rays, oral cancer screening, periodontal assessment, and professional cleaning.
Treatment Planning & Discussion
Your dentist reviews findings, answers questions, and creates a personalized treatment plan with cost estimates.
What to Bring to Your First Visit
Photo Identification
Driver's license, passport, or other government-issued ID.
Insurance Information
Your dental insurance card and any relevant policy information.
Medical History
List of current medications, allergies, and medical conditions.
Previous Dental Records
X-rays or treatment records from previous dentists (if available).
Completed Forms
New patient forms completed through our online portal.
Payment Method
Credit card, debit card, or cash for any co-payments.
Insurance & Payment Options
Accepted Insurance Plans
We work with most major insurance providers to maximize your benefits.
Danish National Health Insurance
Basic dental coverage for all residents
Private Insurance Companies
Most major private insurers accepted
Corporate Dental Plans
Company-sponsored dental benefits
Note: We recommend contacting your insurance provider to verify coverage before your appointment.
Payment Options & Financing
We offer flexible payment solutions to make dental care accessible.
Accepted Payment Methods:
Frequently Asked Questions
Please arrive 10-15 minutes before your scheduled appointment time. This allows for check-in procedures, verification of your information, and completion of any remaining paperwork.
If you haven't completed your new patient forms online, please arrive 20-25 minutes early to ensure we have enough time to review everything before your examination.
We specialize in caring for patients with dental anxiety. Our team is trained in:
- Gentle techniques and clear communication
- Sedation options for comfortable treatment
- Stress-reduction methods including noise-canceling headphones and comfort items
- Taking breaks whenever you need them
Please let us know about your anxiety when booking so we can prepare accordingly.
Yes! We welcome patients of all ages, including children. Our pediatric dentist, Dr. Peter Sørensen, specializes in creating positive dental experiences for children.
For children's first visits, we recommend:
- Bringing their favorite toy or blanket for comfort
- Scheduling morning appointments when children are typically more rested
- Using positive language when discussing the dental visit
- Allowing extra time for the appointment (children may need more time to feel comfortable)
We reserve time in our schedule for dental emergencies. If you're experiencing:
- Severe tooth pain
- Swelling in your mouth or face
- Broken or knocked-out teeth
- Uncontrolled bleeding
Please call us immediately at +45 12 34 56 78. We will prioritize your emergency and see you as soon as possible, often on the same day.
For after-hours emergencies, our answering service will connect you with the on-call dentist.
Your comprehensive new patient examination typically takes 90 minutes. This includes:
- Medical history review: 10-15 minutes
- Comprehensive oral examination: 20-30 minutes
- Digital X-rays: 10-15 minutes
- Professional cleaning: 30-45 minutes
- Treatment planning discussion: 15-20 minutes
If you require additional diagnostic tests or have complex dental needs, your appointment may take longer. We'll let you know what to expect when you schedule.
New Patient Special Offer
Start your dental health journey with our comprehensive introductory package
Package Includes:
- Comprehensive oral examination
- Full set of digital X-rays
- Professional dental cleaning
- Oral cancer screening
- Personalized treatment plan
- Emergency contact information
Terms: Limited to new patients only. Not valid with insurance or other offers. Expires in 30 days.
Claim Your Special Offer
Complete the form below to schedule your new patient appointment